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By combining breadth and depth of industry knowledge, and experience in multi-skilled, complex customer environments, FCSL has assembled an experienced team of consultants able to deliver benefit to client organisations.
Demonstrating our commitment to partnership with our clients, FCSL frequently undertakes Skills Transfer assignments. This enables clients to take advantage of the experience of the team, and at the same time the skills of the team will be assimilated by client IT staff. This environment of trust and teamwork delivers a strengthened relationship between the client and FCSL, and builds a platform from which to deliver future successful projects.
FCSL services can be used in a multitude of ways, including:
To assist an existing team to deliver IT solutions
To own and deliver all or part of an IT solution
Skills Transfer
To assist in developing a strategy around a software of hardware manufacturer’s vision
To backfill IT staff seconded to other projects
FCSL consultants can call on the relationship with manufacturers, their industry experience, and experience in other customers’ environments to establish and design the ‘best-fit’ systems architecture for client needs. This service is based around an understanding of the client organisation and marketplace, as well as future developments in the IT marketplace.
FCSL consultants will deliver IT solutions based on the client strategy, ensuring a standard, high-performing and reliable infrastructure. This enables client employees to concentrate on delivering value to their own business, rather than worrying about IT solutions.
FCSL consultants will scope, agree and built pilot solutions designed to test and prove the capabilities of systems within the client environment. This has the advantage over Proof of Concept in that the pilot system, whilst not itself live, is working in a live network.
It is normal to think that the problems within a client of connecting existing systems with new systems, new technologies with legacy technologies, and integrating transition solutions are unique to that client. In fact, many complex integration issues will already have been faced and solved by FCSL consultants or their counterparts within manufacturers. It is this history of integrating complex solutions which can add value and save time at the crucial make-or-break projects milestones.
When client staff are seconded to critical projects, or diverted to attend training, or have a short-term problem delivering against service levels, it is important to know that there is a pool of knowledgeable resource, experienced in the processes and nuances of your site, able to supplement your existing staff. The ability to fit with a client team is a critical success factor in consultants’ ability to deliver IT solutions on behalf of FCSL.
Through a formal Skills Transfer process, FCSL consultants can work with client employees to ensure that appropriate skills and experience are provided. While training courses are valuable, they are only a building block to real experience. During this transition from training to experience, FCSL can partner with client staff to ensure the best short-term and long-term results.
FCSL consultants can take responsibility for the delivery of a distinct part of a project, or the whole project. Within agreed Service Level Agreements, and with scheduled progress reviews, this can ensure that existing staff are not distracted by participating in a project rollout.
FCSL consultants bring a wealth of IT and business experience, and experience in a range of market sectors. This experience can be used to review and comment on IT Strategy with the benefit of manufacturer strategies and insight into your industry. The benefits of providing external insights can, potentially, highlight areas with reduced long-term value, or areas where strategies could be modified and improved.
Particularly in times of change, it may be prudent to bring in external consultants to manage specific IT functions. This may be Interim Management prior to a group being amalgamated or transitioned. Experience in the issues surrounding change management, and ability to work within agreed service levels deliver a service which achieves the business need until the change can be implemented.
FCSL consultants can identify and manage an IT Training strategy such that IT staff can be skilled in the areas which will deliver the best short-term and long-term benefit to your business. Working with our training partners, FCSL can deliver high-quality training services which, when combined with backfill as discussed above, maintain and improve the service delivery to your users.
Areas
of Focus
FCSL consultants deliver IT strategy and consulting services. The FCSL view is on that sees technology as a means to an end. Information Technologies and their various combinations will, when implemented successfully, lead to pragmatic benefits, competitive advantage and bottom line results for client business. The key areas of focus in which FCSL can deliver competitive advantage are:
E-business
IT Alignment
Enterprise Modelling
Knowledge Management
Implementation
Project and Programme Management
The use of FCSL consultants augments existing skills so that valuable training dollars can be concentrated on skills which are of strategic importance to your organisation.
FCSL delivers consultants with the highest accreditations from the industry-leading software and hardware manufacturers. This means that you receive the best service and support in the industry, from FCSL and through our relationships with those manufacturers.
The appropriate amount of resource to backfill a project, to participate in a project, or to run a project from start to finish can be selected to meet your business needs and constraints, without degrading service delivery.
FCSL core competencies are based around professionalism, trust, partnership and quality. These core competencies deliver the industry-leading, best-value, best-fit delivery of IT Technical consultancy.
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Fintray Consulting Services Limited